Innago Pricing and Innago Fees for Tenants With the Application and ACH Fees
Innago is free for landlords, with no subscription, setup fee or contract at any size. Your tenants pay for it instead: $2 for each rent payment by bank transfer, 2.99% by card, and $30 to $35 per applicant for screening. You can cover the $2 yourself, which costs $24 per door a year.
Figures from Innago's pricing page, its FAQ and its help center
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One flat monthly fee for every unit you own, and the questions above get answered before the inquiry reaches you.
Innago fees for tenants and applicants in one picture
The landlord column is empty on purpose. Every dollar Innago earns from a tenancy is collected from the renter, at the application and then every month the rent moves.
Landlord
$0
No plan, no setup fee, no contract, no unit limit. Optional 1% on a rent advance.
Tenant, every month
$2 or 2.99%
Bank transfer or card. On $1,800 rent that is $24 or $645.84 a year.
Applicant, once
$30 to $35
Credit, criminal and eviction. Plus $10 when you switch on income verification.
Bars compare a year of fees on $1,800 rent paid by card (full bar) with the one-time screening fee. RentPlace is not affiliated with Innago. US dollars, before tax.
What Innago costs when you pay the tenant fees yourself
Free stops being free the moment you decide tenants should not pay to pay you. Here is the yearly bill for that decision on Innago, next to the paid plans that waive the same fee.
| Doors | Innago, you cover $2 | TurboTenant Pro | RentRedi, you cover $1 | Avail Plus | What that means |
|---|---|---|---|---|---|
| 1 door | $24 | $199 | $156 | $108 | Covering the fee on Innago is the cheapest way to charge tenants nothing. |
| 5 doors | $120 | $199 | $204 | $540 | Still cheapest. Free to the tenant for $10 a month. |
| 10 doors | $240 | $199 | $264 | $1,080 | TurboTenant Pro overtakes at nine doors, because its $199 band runs to ten. |
| 20 doors | $480 | $399 | $384 | $2,160 | Both flat-priced apps are cheaper now. RentRedi wins from 12 doors. |
| 50 doors | $1,200 | $699 | $744 | $5,400 | Covered fees cost more than either paid plan. Let tenants pay, or move. |
1 door, Innago $24 a year
TurboTenant Pro $199 · RentRedi $156 · Avail Plus $108
Covering the fee on Innago is the cheapest way to charge tenants nothing.
5 doors, Innago $120 a year
TurboTenant Pro $199 · RentRedi $204 · Avail Plus $540
Still cheapest. Free to the tenant for $10 a month.
10 doors, Innago $240 a year
TurboTenant Pro $199 · RentRedi $264 · Avail Plus $1,080
TurboTenant Pro overtakes at nine doors, because its $199 band runs to ten.
20 doors, Innago $480 a year
TurboTenant Pro $399 · RentRedi $384 · Avail Plus $2,160
Both flat-priced apps are cheaper now. RentRedi wins from 12 doors.
50 doors, Innago $1,200 a year
TurboTenant Pro $699 · RentRedi $744 · Avail Plus $5,400
Covered fees cost more than either paid plan. Let tenants pay, or move.
One tenant per door, one bank payment a month. TurboTenant Pro and Avail Unlimited Plus waive the tenant ACH fee; RentRedi annual is $144 plus its $1 fee, which the landlord can take on. Card fees are not waived on any of them.
The arithmetic is simple and nobody publishes it. Covering Innago's $2 fee costs $24 per door per year, so it beats every paid plan while your door count is small: at five doors you make rent free for tenants for $120 a year. TurboTenant Pro is $199 flat up to ten units, so it pulls ahead at nine doors. RentRedi's annual plan plus its own $1 fee crosses Innago at 12. From there the gap only widens, and at 50 doors covering Innago's fee costs $1,200 a year against $699 for TurboTenant Pro.
The other way to read the table: if you are happy for tenants to pay their own $2, Innago stays at $0 for you at any size, and the only real question is whether $24 a year per tenant is a fair ask in your market. Our TurboTenant pricing and RentRedi pricing pages have every band and fee behind the rival columns, and Avail pricing shows why per-unit billing loses from the second door. RentSpree goes the other way and bills its $3 rent fee to the landlord, so our RentSpree pricing page works out when its flat Landlord PRO plan undercuts covering Innago's fee.
Making ACH rent free for tenants, per year
5 doors
10 doors
20 doors
Every Innago fee with who pays it
The pricing page lists none of these. They are spread across the FAQ and more than a dozen help articles, and several apply only to tenants, so a landlord never sees them on a statement.
| Fee | Price | Paid by | What it means |
|---|---|---|---|
| Landlord subscription | $0 | Nobody | No monthly fee, yearly fee, setup fee or contract, for any number of units. Listings, applications, leases with e-signing, rent collection, maintenance and expense tracking are included. |
| Rent by bank transfer (ACH) | $2 per payment | Tenant by default | You can switch it to yourself in settings. Twelve payments a year is $24 per tenant. |
| Rent by debit or credit card | 2.99% per payment | Tenant by default | A convenience fee. On $1,800 rent that is $53.82 a month, or $645.84 a year. You can take it on, but few landlords will. |
| Autopay | Same fees | Tenant | Innago confirms there is no discount for autopay. Scheduled payments pay the same $2 or 2.99%. |
| Application and screening | $30 to $35 | Applicant by default | Credit, criminal and eviction reports on the two paid screening tiers. An application-only option collects the form without reports. |
| Income verification | +$10 | Applicant | Bank, payroll or document verification through a third party. Only on the paid screening tiers. |
| Failed e-check | $25 | Tenant | Charged if a rejected bank payment is not resubmitted within 24 hours. Innago says it cannot be waived. |
| Rent reporting (Pro) | $5.99 a month or $60 a year | Tenant, optional | Reports to all three bureaus. The Starter tier is free and reports to TransUnion only. |
| Tenant Liability Waiver | Not published | Tenant | A small monthly fee paid to Innago when you enroll tenants instead of requiring renters insurance. |
| Rent advance (Accelerent) | 1% of the advance | Landlord, optional | Rent paid two days before the first of the month. Advancing $1,000 lands $990. |
Landlord subscription
$0 · Nobody
No monthly fee, yearly fee, setup fee or contract, for any number of units. Listings, applications, leases with e-signing, rent collection, maintenance and expense tracking are included.
Rent by bank transfer (ACH)
$2 per payment · Tenant by default
You can switch it to yourself in settings. Twelve payments a year is $24 per tenant.
Rent by debit or credit card
2.99% per payment · Tenant by default
A convenience fee. On $1,800 rent that is $53.82 a month, or $645.84 a year. You can take it on, but few landlords will.
Autopay
Same fees · Tenant
Innago confirms there is no discount for autopay. Scheduled payments pay the same $2 or 2.99%.
Application and screening
$30 to $35 · Applicant by default
Credit, criminal and eviction reports on the two paid screening tiers. An application-only option collects the form without reports.
Income verification
+$10 · Applicant
Bank, payroll or document verification through a third party. Only on the paid screening tiers.
Failed e-check
$25 · Tenant
Charged if a rejected bank payment is not resubmitted within 24 hours. Innago says it cannot be waived.
Rent reporting (Pro)
$5.99 a month or $60 a year · Tenant, optional
Reports to all three bureaus. The Starter tier is free and reports to TransUnion only.
Tenant Liability Waiver
Not published · Tenant
A small monthly fee paid to Innago when you enroll tenants instead of requiring renters insurance.
Rent advance (Accelerent)
1% of the advance · Landlord, optional
Rent paid two days before the first of the month. Advancing $1,000 lands $990.
How long Innago takes to deposit rent
Innago's FAQ says most landlords see funds in one to two business days. Three cases reset that to a three business day hold: a tenant's very first payment, the first payment from a new bank account or card, and the next payment after one has failed. Payments are processed Monday to Friday, 9am to 5pm Eastern, so rent sent on a Friday evening starts moving on Monday.
The one-day release has a cost the help center is candid about. Innago sends its own money before the tenant's bank has fully cleared the transfer, so a payment that bounces later is pulled back out of your account. Plan your mortgage date around the three-day figure for any new tenant.
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Day 0
Tenant pays before 5pm Eastern on a weekday.
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1 to 2 days
Funds land for a tenant with a clean payment history.
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3 days
First payment, new funding source, or after a failure.
What the Innago application fee buys
The $30 to $35 covers credit, criminal and eviction reports, and the applicant pays it unless you change the setting. Switching on income verification adds $10 and lets the applicant prove income by linking a bank account, connecting a payroll provider or uploading pay stubs. It is not offered on the application-only option, which collects the form without any reports.
Read this before you rely on the criminal section. Innago has moved many accounts to Experian-powered reports, and its help center warns that some criminal records may now be missing because of state law. California, Kansas, Maryland, Massachusetts, New Hampshire, New Mexico, New York and Washington limit non-conviction records to seven years. A thin report there is the law, not a glitch.
Compared with the field, $30 to $35 is mid-pack: Avail runs about $55, TurboTenant $45 to $55 and RentRedi $39.99. Our Innago review covers what landlords say about the reports once they have run a few.
Who should use Innago and who should pay for something else
Use Innago if you self-manage a handful of doors, your tenants already pay by bank transfer, and you want leases, rent and maintenance in one place without a monthly bill. For one to eight doors it is also the cheapest way to make rent free for tenants: cover the $2 yourself.
Pay for a flat plan from about nine doors if you want tenants to pay nothing for bank transfers, or if you need accounting reports a lender will accept. TurboTenant Pro and RentRedi both cost less than covering Innago's fee at that size.
Move to a suite once you manage for other owners. Innago has no trust accounting or owner statements; that is what Buildium and DoorLoop charge for.
Fix the vacancy first if the unit is empty. Innago helps after you pick a tenant. Getting to that pick takes inquiries you can sort, and a free app's listing tools send you names and messages, not move-in dates and incomes.
Innago and RentPlace side by side
Innago runs the tenancy after the lease is signed, and charges you nothing for it. RentPlace works on the weeks before, getting a vacant unit rented by inquiries you can act on. On rent and leases Innago is the better buy, and the table says so.
| Compared on | Innago | RentPlace |
|---|---|---|
| Cost to the landlord | $0 at any size | $39 a month for up to five listings, paid only while you list |
| Cost to the renter | $2 per ACH payment or 2.99% by card, plus $30 to $35 to apply | Nothing |
| Rent collection and leases | Yes, with e-signing, autopay and late fees | No |
| Tenant screening | Credit, criminal and eviction reports, income verification for $10 more | No. We are not a consumer reporting agency |
| What an inquiry contains | A message and contact details | Move-in date, income band, occupants, pets and lease length, before the message can send |
| Vacancy tracking | Not the focus | A board that shows every day each unit has been empty |
| Maturity | Established, with a large landlord base | New, with a smaller audience, and we will not claim otherwise |
Cost to the landlord
Innago: $0 at any size
RentPlace: $39 a month for up to five listings, paid only while you list
Cost to the renter
Innago: $2 per ACH payment or 2.99% by card, plus $30 to $35 to apply
RentPlace: Nothing
Rent collection and leases
Innago: Yes, with e-signing, autopay and late fees
RentPlace: No
Tenant screening
Innago: Credit, criminal and eviction reports, income verification for $10 more
RentPlace: No. We are not a consumer reporting agency
What an inquiry contains
Innago: A message and contact details
RentPlace: Move-in date, income band, occupants, pets and lease length, before the message can send
Vacancy tracking
Innago: Not the focus
RentPlace: A board that shows every day each unit has been empty
Maturity
Innago: Established, with a large landlord base
RentPlace: New, with a smaller audience, and we will not claim otherwise
Plenty of landlords will run both: Innago for the lease and the rent, RentPlace while the unit sits empty. A vacancy costs about $60 a day on an $1,800 rental, which is more in one week than a tenant pays Innago in fees all year. A renter on RentPlace answers your screening questions before the message sends, so you only book the showings that fit. The Landlord plan is $39 a month for up to five listings; teams running more units can see the $99 and $299 plans on our page for property managers.
What landlords ask about Innago pricing
Answers use Innago's pricing page, its FAQ and its help center articles on fees, payouts and screening.
How much does Innago cost?
Innago costs a landlord nothing: no monthly fee, setup fee or contract, for any number of units. It is paid for by tenants and applicants. Tenants pay $2 per rent payment by bank transfer or 2.99% by card, and applicants pay $30 to $35 for screening, plus $10 if you add income verification.
Is Innago really free?
For the landlord, yes. Innago's own FAQ calls it 100% free for landlords, and there is no paid tier to upsell you to. The cost sits with the people around you: about $24 a year per tenant paying by bank transfer, far more by card, and $30 to $35 per applicant.
How does Innago make money?
Innago makes money from the fees on tenant payments and applications: $2 per ACH payment, 2.99% per card payment and $30 to $35 per screening. Smaller revenue lines include optional rent reporting at $5.99 a month, the Tenant Liability Waiver fee and a 1% charge on rent advances through its partner.
Does Innago charge tenants?
Yes, by default. Tenants pay $2 for every rent payment by bank transfer and 2.99% for a debit or credit card payment, with no discount for autopay. A tenant whose e-check fails and is not resubmitted within 24 hours pays a $25 fee. Landlords can choose to cover the payment fees instead.
What is the Innago application fee?
The Innago application fee is $30 to $35 per applicant for credit, criminal and eviction reports, charged to the applicant by default. Income verification adds $10. Innago has moved many accounts to Experian-powered reports, so in some states criminal history may be limited or missing by law.
Can landlords pay the Innago fees instead of tenants?
Yes. Innago lets the landlord take on the ACH fee, the card fee or both. Covering the $2 bank fee costs $24 per door a year, which is the cheapest way to make rent free for tenants up to about eight doors. Past that, a flat-priced plan that waives the fee costs less.
How long does Innago take to process payment?
Innago says most landlords receive funds within one to two business days. A tenant's first payment, a new funding source or a payment after a failed one is held for three business days. On the tenant side, a bank payment can show as processing for three to four business days.
Is Innago cheaper than TurboTenant or RentRedi?
If tenants pay their own fees, yes, Innago is $0 and so is TurboTenant's free plan, while RentRedi starts at $144 a year. If you want tenants to pay nothing for bank transfers, Innago is cheapest up to eight doors. From nine doors TurboTenant Pro at $199 is cheaper, and RentRedi wins from 12.
Get the unit rented before the rent app matters
Grade your listing at the top of this page, then put it live: $39 a month for up to five listings, inquiries that arrive with move-in date and income answered, and a board that counts every empty day.
$39 a month · Card checkout · Cancel any time
Read next
What the other landlord apps charge, and the reviews landlords read before signing.
- Innago review What landlords praise, what they complain about, and who Innago fits.
- TurboTenant pricing The band table by door count and the full renter-side fee list.
- RentRedi pricing One plan at three prices by billing term, and what tenants and applicants pay.
- RentSpree pricing Free tenant ACH, a $3 fee billed to you, and Landlord PRO at $83.88 a year.
- Avail pricing Unlimited Plus at $9 a unit and the tenant fees on the free plan.
- Stessa pricing Free books, paid tiers and the tenant fee on bank payments.
- Baselane pricing Core and Smart, and what the free plan costs when rent lands at an outside bank.
- RentPlace pricing Four flat monthly plans and a calculator for what a vacant week costs on your own rent.